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CUSTOMER RETENTION PROGRAM

       
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After consultation with your company, all finance products and finance documentation will be designed to be easy to use and understand. The aim is to have short, simple documents that make it easy for your sales people to have the document completed at the same time the customer signs your order form.

The types of finance products offered must be tailored to meet your business needs. Listed below are the typical finance products utilised in Business Equipment Finance.

“Finance Products can be as unique and individual
as the customer you are servicing.”
 


Rental Product

Our Rental Product is a fixed term, fixed interest rate contract.

There are no upfront deposits or capital required and if the equipment is used to earn assessable income, the rentals are usually tax deductible. Payments are normally made monthly in arrears and paid by a direct debit authority from the customer’s bank account.

There is no residual debt at the end of the contract for what can be obsolete equipment. At the end of the contract the equipment is returned or can be re-rented by your customer for a further period. The customer does not get the opportunity to purchase the equipment at the end of the contract.

The benefits of the Rental Product are your customers are not tied to obsolete equipment with little or no sale value. Our rental contract can be upgraded during the term of the contract, or at the end of the contract, meaning your customers can always have the latest technology and do not have to continue using old obsolete equipment.

Our Rental Product also allows your company to control the second hand market for your products and therefore their second hand value.

This contract would be considered to be an “Off-Balance Sheet” item.


 

 

Lease Product

Our Lease Product is also a fixed term, fixed interest rate contract, but has an agreed residual value at the end of the contract. Once the contract has expired, it is normal for the customer to make an offer to buy the equipment for the amount of the residual value.

Leasing is commonly used by smaller sized companies who want to own the equipment at the end of the contract or for equipment that retains its second hand market value.

Again, there are no upfront deposits or capital required and if the equipment is used to earn assessable income, the rentals are usually tax deductible. Payments are normally made monthly in arrears and paid by a direct debit authority from the customer's bank account.

 

This contract would be considered to be an “On-Balance Sheet” item.

 


 

 

Pay-per-Use

 

For some businesses, a Pay-per-Use contract can be designed and adapted to the usage levels of the equipment involved. A Pay-per-Use finance contract typically involves combining a rental and service component and monthly payments of these agreements vary according to machine usage. However, a minimum monthly payment is standard.

This type of contract is based on a Rental contract and would be considered to be an “Off-Balance Sheet” item.

 


 

Contract Variations

 

All of the contracts offered above can be designed to include a Contract Variation, which allows equipment to be added or deleted from an existing agreement. This is particularly useful when a contract runs over a longer term (48 to 60 months). Contract Variations offer a flexible alternative in finance for your customers, giving your customers greater options and allowing your company to provide a comprehensive range of services. Contract Variations can be a major tool in the Customer Retention process.


 

 

Finance Options

·         Competitive interest rates.

·         Flexible terms - 12months to 60 months

·         Finance available for new and used equipment

·         Tailored finance packages to suit the customers cash-flow and requirements

·         Payments in arrears (salesperson does not have to collect cheque when signing the contract)

·         Structured upgrade program for both financed equipment and previous customers who have financed elsewhere or paid cash

Special Programs   -  No payments for 90 days
                                  -  No interest
                                  -  Seasonal payments
                                  -  Quarterly, Half yearly and Annual payments

 

           

 

 

 

"The aim for any 
business is 
to win customers.....
And keep them."

 

 

Operating Lease

 

 

A finance program that 
offers a built-in 
Customer Retention Program

 

 

Operating Lease

 

 

We act as your business development partner in running a program that continually generates new sales to your existing customers.

 

 

 

Operating Lease

 

       

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